Review Generation & Management

It’s a well-known fact that word of mouth & customer reviews are the single most effective kind of marketing you can do for your company.
Only you can’t do anything—your customers have to spread the good word about your business for you. But how?

We have the solution!

Review Generation & Management Solution

  • We’ll create a custom review funnel providing an easy and unobtrusive way to ask and remind customers to review your business on the sites that matter to you. This review funnel systematically drives customers to one conversion point that routes them to the review sites you care about.
  • Increase review volume and quality by automatically asking, reminding and guiding happy customers through the process of completing a review. Our process gives you a second chance with unhappy customers by guiding them to a service recovery before they post the negative review online. Even if a negative review is posted online, our monitoring software will alert you and give you the opportunity to respond – turning a potentially negative experience into a positive one.
  • Track results with beautiful monthly reports that demonstrate reputational improvement alongside actionable insights into campaign data.
  • Leverage and amplify 4 and 5-star reviews by automatically streaming them to your website via a custom widget plugin.

87% of potential customers won’t consider businesses with low ratings.

69% of consumers believe that reviews older than 3 months are no longer relevant.

80% of consumers trust online reviews as much as personal recommendations.

Search Engine Land